Shop/Mobile Service Rates

The service rate begins when our service tech arrives on site. The minimum time for a service call is 1 hour. We will round up to the nearest half hour.  We charge this rate for both troubleshooting/consulting and the actual service/upgrade. 

If the call is for a quote on a large project, the quote will be provided with a 1 hour credit towards the project, making the quote free/discounted when the service is provided.

The service rate begins when the appointment is scheduled to begin. Late arrivals may call ahead to discuss options to reschedule. Due to often busy schedules, the opportunity to reschedule later in the day or shortly thereafter is not guaranteed, though we will do what we can to fit it in ASAP.  

The minimum time for a service call is 1 hour. We will round up to the nearest half hour.  We charge this rate for both troubleshooting/consulting and the actual service/upgrade. 

All mobile consultations, services, and upgrades are charged travel fees on the mileage from Gypsum to the location of the RV. The fee is calculated on the round trip mileage. If the repairs and/or upgrades take more than one day, a travel fee will be assessed each day. Any roundtrip mileage under 25 miles, will be charged a minimum of $50 per trip. Over 25 miles will be charged the $2 per mile fee.

Distances are calculated using Google Maps from the intersection of US Hwy 6 and Valley Rd in Gypsum, CO. 

Winter weather in the mountains is unpredictable. Our service vehicles are equipped with snow tires and other cold-weather equipment, but poor weather can increase travel times and adds risk. This fee is applied when the service call traverses long sections of unplowed/unmaintained roads or blizzard like conditions when visibility is severely decreased. The fee will be discussed before departure and the customer will have the option to reschedule. If the conditions warrant the fee, the customer will be informed upon arrival.